Praca: Junior / Process Officer / Specialist in CM Operations Denmark Payments


Junior / Process Officer / Specialist in CM Operations Denmark Payments


Would you like to work in an international and fast changing environment and get deeper knwoledge about banking? We are now looking for a Junior Process Officer/Process Officer/Process Specialist to Cash Management area.  


In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.


About this opportunity


Welcome to Cash Management Operations. We add value by ensuring that Nordea customers receive high quality service in cash management area. As Junior Process Officer/Process Officer/Process Specialist you’ll play a valuable role in supporting efficient and correct flow of payments.


What you’ll be doing:

  • Handle different payments types ensuring that time and quality KPI’s are met
  • Respond to payment realted queries from Customer Responsible Units
  • Closely collaborate with stakeholders in Denmark
  • Continuosly learn and update knowledge in order to ensure high quality deliveries
  • Improve assigned processes and be part of different initiatives aimed to increase efficiency and  quality of services
  • Identify potential risks and proactively seek for potential solutions

You’ll join a team of young and enregetic colleagues, eager to constantly develop and improve their competencies. The role is based in Łódź.


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  


To succeed in this role, we believe that you:

  • Have analytical skills and are quality oriented
  • Have eye for details
  • Have good time-management skills and capability to prioritize tasks
  • Work effectively in a team

Your experience and background:  

  • Good command of English (at least B1+/B2)
  • MS Office knowledge
  • Banking knowledge or previous experience in banking sector will be an asset

If this sounds like you, get in touch!


Next steps

Submit your application no later than 03 October 2020.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving our customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:


In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.


The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.


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