Praca: Junior Process Officer / Process Officer

Junior Process Officer / Process Officer


Would you like to become a part of Cash Management Operations unit and deliver great experience to our customers? We are now looking for a Junior Process Officer to support the processing of international outgoing payments for customers located in Finland.   


In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.


About this opportunity


Welcome to the CMO Finland Int. Outgoing Payments team. We add value by delivering a top-class service for payment related products, with enthusiasm and great customer focus. As a Junior Process Officer, you’ll play a valuable role in ensuring that our customers payments will reach their beneficiaries on time and with highest quality.


What you’ll be doing:

  • repair customer payments stopped in the system, due to insufficient or incorrect information
  • cooperate with other teams inside Nordea to ensure sustainability of the processes
  • producing changes to improve performance and quality of our services
  • developing and updating documentation and procedures  

You’ll join a team of energetic, enthusiastic people in a workplace with great atmosphere and interesting challenges. The role is based in Łódź.


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.


To succeed in this role, we believe that you:

  • should have the capability to work under pressure and prioritize tasks
  • should be observant and pay attention to details
  • should have the ability to communicate clearly and work effectively as a team player

Your experience and background:  

  • Intermediate English level, both spoken and written
  • MS Office knowledge
  • Problem-solving mindset and organizational skills
  • Clear communication skills
  • Banking knowledge or relevant experience will be an asset, but is not essential

If this sounds like you, get in touch!


Next steps

Submit your application no later than 16 October 2020.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please include permit for processing personal data in CV as following:


In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.


The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.


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